Sovran provides professional IT support and management services for businesses. Head- quartered in Eagan, MN, the company has over 25 years of experience in the IT industry, and prides themselves on being able to solve challenging connectivity issues across a variety of platforms.
Sovran needed to find a method of making their end-user migrations to Office 365 run more smoothly. Many strategies and philosophies exist as far as the best way to accom- plish this, but not all of them factor in:
- Cost savings
- User management
- Lost/corrupt data
- Tedious processes
- Lack of specialized configuration options
For Sovran’s purposes, these factors quickly eliminated any consideration of a manual migration. In addition to streamlining the migration and onboarding process to Office 365, the time to completion was also an important area for Sovran.
Prior to this point, Sovran had used the built-in tools with Office 365 to onboard new users and migrate data to the platform, but those tools fell short in key areas, including stability, ease of use, They needed a strong method of conducting Office 365 onboarding that wouldn’t take an exorbitant amount of time, would automate the entire process, and not run the risk of losing customer data in the process.
Having already used MigrationWiz for data migration projects in the past, Sovran was already familiar with BitTitan’s solutions. Their ex- perience with MigrationWiz was positive, so when they heard about UserActivation, they were immediately intrigued by several features it performs automatically, including:
- Creating end-user accounts in Office 365
- Assigning licenses
- Managing DNS changes
- Automating the Outlook Configuration process on the desktops
Sovran then began moving customers to Office 365 with User- Activation, and were pleased with the rapid completion time. The company was able to quickly onboard customers without any of the aforementioned issues taking place, which greatly streamlined the transition for all parties involved.
The added feature of configuring Outlook profiles was also some- thing Sovran wanted out of an Office 365 onboarding solution, and UserActivation delivered.
Because UserActivation can perform seamless migrations and onboarding at a fraction of the cost of manual or competing solutions, Sovran was promptly able to take on more customers and move them to Office 365 successfully. In the meantime, the savings on cost, time, and in-house IT infrastructure began from the first migration they completed. These migrations were seamlessly conducted from Hosted Exchange, Google Apps, and On-premise Exchange – without any, and with zero user downtime.
Sovran has now adopted UserActivation for all of its onboarding and migration needs to Office 365. Whereas previous manual methods with the software’s built-in tools were cumbersome, risky, and ultimately expensive, UserActivation has helped Sovran expand its business and become more efficient overall.
“Honestly, we’re far more efficient now as a whole,” said John Tus- chner, Senior Sales Consultant at Sovran. “UserActivation allows us to take many resources we would normally use for migrations and put them to use elsewhere, which is a huge win for us.”
The added efficiency is now noticeable in every aspect of Sovran’s business. Beyond just migration and onboarding, UserActivation’s simple, intuitive interface allows users to automate changes that would normally be a series of manual steps.
“There’s also added benefits like office licensing,” said Tuschner. “The ease of administration over Office 365 is great. I don’t have to try and collect a laptop and uninstall a license – I can just check a box.”
“UserActivation allows us to take many resources we would normally use
for migrations and put them to use elsewhere, which is a huge win for us.”
John Tuschner, Senior Sales Consultant
BitTitan is a cloud enablement expert that delivers end-to-end solutions for migration and onboarding challenges. Unlike competitive solutions, BitTitan removes barriers to change, including complexity, risk, cost and time constraints. With IT change automation, users can be current, have a choice, maintain control and eliminate chaos. Its globally recognized products, MigrationWiz™, UserActivation™ and DeploymentPro™, deliver tailored solutions for today’s challenges, such as Office 365 onboarding and email migration.
The credible, safe and trusted choice for both direct and partner channels, BitTitan has migrated more than 2 million mailboxes to the cloud in more than 100 countries. For more information, visit www.BitTitan.com.
IT Solutions, Hosted Services Provider, Partner
On-prem Exchange, Google Apps